Services

Technical Support & SLA

Continuous maintenance, security monitoring, and server support retainers.

Deliverables

  • 24/7 server health monitors triggering SMS notifications on hardware strain
  • Regular software framework security patches and third-party library updates
  • Fast technical response times for bugs or system blockages (SLA agreements)
  • Periodic database cleanups and query optimization checks improving speeds
  • Detailed monthly system health reports and usage statistic reviews